Returns & Refund informationUpdated 25 days ago

REFUND POLICY

If you are not completely happy with your purchase, please return it to us in its original condition.

🎁We’ve extended our usual returns period to help make gifting stress-free.

Purchases made from 27th October 2025 can be returned until 31st January 2026, giving you extra time to ensure every gift is just right. Shop now with confidence, knowing you’ll have plenty of time to return any items that aren’t suitable. Returned items must be unused and with all relevant tags still attached.🎁

Please keep your dispatch note as this may be requested with your return.

RETURNS

For online purchases: If you are not completely happy with your purchase, please return it to us in its original condition.

The garments must be unused and with all relevant tags still attached. Our packaging is a part of the product and must be returned with the goods. This is also to ensure that the product(s) arrive back to us in a suitable and undamaged state. Returns that are damaged or soiled may not be accepted and may be sent back to the customer and/or a refund refused. Refunds exclude any delivery & shipping costs.

Please note we are currently not offering exchanges; we do apologise for the inconvenience this may cause. Additionally, personalised items are not eligible for return and will be refused and sent back to the customer.

Any free gifts that are sent with your order must also be returned with your order. These must be included in your return package to qualify for a refund.

Should you wish to return your products please use our returns portal. Click the link below to process your shipping label and this will then instruct you on the next steps to progress with your return.

RETURNS PORTAL

Make sure you have the correct order number and are using the correct email address that you originally placed your order with when returning your items through our portal.

All returns are charged at £5.50. This is deducted from the refund amount.

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