Saracens Store 

<p id="isPasted"><span style="font-size: 16px;">Your items should be returned within 14 days from your delivery date. The garments must be unused and with all relevant tags still attached.</span></p><div data-block="true" data-editor="fj8g8" data-offset-key="aq13l-0-0"><div data-offset-key="aq13l-0-0"><span data-offset-key="aq13l-0-0"><span data-text="true" style="font-size: 16px;">To return an item and obtain a refund, please follow this link to our&#xA0;</span></span><span style="font-size: 16px;"><a href="https://www.royalmail.com/track-my-return#/details/2857" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank"><span data-offset-key="aq13l-1-0"><span data-text="true">Returns Portal</span></span></a></span><span data-offset-key="aq13l-2-0"><span data-text="true" style="font-size: 16px;">&#xA0;</span></span><span data-offset-key="aq13l-4-0"><span data-text="true" style="font-size: 16px;">and follow the instructions&#xA0;<span data-offset-key="aq13l-4-0" id="isPasted"><span data-text="true" style="font-size: 16px;">(please notify us of your return tracking number as soon as as you have returned you parcel and contact us&#xA0;</span></span><span data-offset-key="aq13l-4-0"><span data-text="true" style="font-size: 16px;"><a href="https://shop.saracens.com/pages/contact-us">here</a>&#xA0;</span></span><span data-offset-key="aq13l-4-0"><span data-text="true" style="font-size: 16px;">to enable us to promptly process your refund)&#xA0;</span></span></span></span></div></div><div data-block="true" data-editor="fj8g8" data-offset-key="cd4h3-0-0"><div data-offset-key="cd4h3-0-0"><span data-offset-key="cd4h3-0-0" style="font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="fj8g8" data-offset-key="4bk90-0-0"><div data-offset-key="4bk90-0-0"><span data-offset-key="4bk90-0-0"><span data-text="true" style="font-size: 16px;">Full details of our Returns and Refund Policy can be found&#xA0;</span></span><a href="https://shop.saracens.com/pages/refund-policy" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank"><span data-offset-key="4bk90-1-0"><span data-text="true" style="font-size: 16px;">here</span></span></a>.</div></div>

Your items should be returned within 14 days from your delivery date. The garments must be unused and with all relevant tags still attached.

How long do I have to return an item after I receive my parcel?

Returns & Exchanges

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Can I amend my order after I place it?

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I’m missing an item from my order, what should I do?

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Items received are different from what I ordered, what should I do?

Orders

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My order states delivered but I have not received it.

Shipping & Delivery Information

Faulty Goods

Faulty & Damaged Goods

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Can I return a personalised item?

Returns & Refund information

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I forgot to apply my discount code

Discount codes & Giftcard Policy

Discounts

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Product Information

How long do I have to return an item after I receive my parcel?Updated 8 months ago